Services: HR and contract staff

From application to last shift, handled

Contact centres take on and release more people than almost any other business. We run the administration behind it: recruitment, onboarding, references, contracts and releasing, for employed and contract staff alike.

Talk to us about HR

The lifecycle

Every stage, without the paperwork

RecruitingVacancies advertised, applications taken online with consent recorded, and candidates passed to your managers to interview.
OnboardingSuccessful candidates complete their details once, online, from home, and HR is told the moment they do.
ReferencesReferences requested from previous employers directly and tracked until they are back, with employers who do not give them flagged early.
ContractingContracts for employed and contract staff issued, signed and stored against the person's record.
On the floorThe same record sets up the agent in the dialler and reporting, so a new starter is ready on their first morning.
ReleasingLeavers and the end of contract assignments processed cleanly, with access removed on the day they finish.

Contract staff

Flexible staffing without the administrative cost

Campaigns start and finish at short notice, and the floor has to grow and shrink with them. Contract staff let you do that, but each one still needs taking on, contracting and releasing properly.

We handle that processing for you, so your managers spend their time on the floor rather than on forms, and every person who works a campaign has a complete record behind them.

What you get

One record for each person, from application to release
Online forms candidates complete from home
References chased for you
Contracts issued and stored
Agents set up in the dialler from the same record
Access removed when someone leaves

How many people do you take on in a year?

Tell us how you recruit and contract now, and we will set out what we would take off your managers' desks.