Data: returns
Every client and every data supplier wants their results differently. We return outcomes, sales and suppressions to each of them in their own format and on their own schedule, without anyone on your team building a spreadsheet.
Batch processing
CSV, fixed width, spreadsheets or a structured feed, with the fields, codes and order each recipient expects.
Hourly, daily, weekly or at the end of a campaign, run automatically and logged, so a missed return is noticed before the client notices.
By secure file transfer, by email, or posted straight into the recipient's own system.
Where a client or supplier can take them, outcomes posted back the moment a call is closed, rather than waiting for the batch.
Do not call requests and opt-outs returned to suppliers, so the same customer is not sold on to you, or anyone else, again.
Returns that match what you are invoiced and what you invoice, so data credits and commission are agreed from the same figures.
Why it matters
Suppliers grade their customers on the quality and timeliness of returns, and clients pay on them. Late, incomplete or hand-built returns cost credits, commission and goodwill.
Because returns are built from the same records the floor works on, they say exactly what happened on every call, with nothing re-keyed in between.
Send us the returns your clients and suppliers ask for, and we will tell you how we would automate each one.